Frequently Asked Questions

1. What types of laboratory equipment do you offer?

We offer a full assortment of School Laboratory Equipment, Laboratory Equipment for Education, Analytical Instruments, Astronomy Laboratory Equipment, Chemical Laboratory Equipment, and Scientific Models to schools, colleges, and research centers.

2. Do you sell only to schools or also to universities and research institutions?

Our products are suited for all levels — from school science laboratories to high-end university labs and analytical research centers.

3. How do I order lab equipment in India?

Orders are accepted through our website, email, or direct sales support. Institutional customers can request a quotation and proforma invoice for authorization.

4. What shipping and delivery options are available?

We deliver within India using reliable logistics partners and also handle export orders globally, securely packing sensitive science lab equipment.

5. How do I monitor my order status?

After dispatch, we provide courier and tracking details so you can trace your delivery in real time.

6. What is your return and refund policy?

If any product is found defective or not as specified, it may be returned within 7 days for refund or replacement as per our terms.

7. Do you offer extended warranties on laboratory equipment?

Yes. Some Analytical Lab Equipment and Astronomy Lab Instruments come with an extended warranty program, including part replacement or service.

8. Is it possible to replace a part rather than return the whole equipment?

Yes. For Scientific Lab Equipment, glass apparatus, and modular devices, we provide individual part replacement for efficiency and cost savings.

9. Are your products certified and meet international standards?

Yes. We produce our equipment under ISO 9001 standards; some items are CE and FDA certified for reliability and safety.

10. Are you an accredited supplier in India?

Yes. We are a registered and accredited School and Educational Lab Equipment supplier, meeting Indian and international procurement standards.

11. How extensive is your product line?

We offer 5,000+ products, including Science Charts, School Lab Kits, Analytical Instruments, Astronomy Telescopes, Chemical Apparatus, and Physics Demonstration Models.

12. Do you have customized Science Lab Equipment?

Yes. We manufacture customized Educational Lab Equipment and Science Models per the curriculum requirements of schools, colleges, and training centers.

13. Do you assist in government tenders and institutional buying?

Yes. We actively participate in Indian government tenders and supply School Lab Equipment and Analytical Instruments to institutions nationwide.

14. How do you make safe delivery of delicate Chemical Lab Equipment?

We use multilayer protective packaging and shockproof boxes for the secure shipment of glassware and scientific instruments.

15. Do you export laboratory equipment beyond India?

Yes. We export to the Middle East, Asia, and Africa, and provide full export documentation and assistance for global shipping.

16. Why would schools and institutions prefer to use School Educational Instrument?

With decades of experience, an extensive product range, strict certification, and robust after-sales support, we are one of India's most trusted School Lab and Educational Lab Equipment suppliers.

17. Do you have discounts for bulk purchase by schools and universities?

Yes. We offer special prices and discounts on bulk purchases of School Lab Equipment and Educational Lab kits.

18. Do teachers get to request demo models prior to order placement?

Yes. We supply sample Science Lab Equipment and demo models on request for institutional evaluation.

19. Do you offer installation support for bulk Analytical Lab Equipment?

Yes. For Astronomy Lab Equipment and Analytical Instruments, we provide installation, calibration, and training services.

20. What kind of Astronomy Lab Equipment do you provide?

We supply astronomy kits for schools, colleges, and research centers, including celestial globes, star charts, and telescopes.

21. Do I get lab manuals and teaching charts as well as equipment?

Yes. We provide Science Charts, teacher guides, and experiment manuals along with School Lab Equipment.

22. Do you make or buy your lab equipment?

We are both Indian manufacturers of School and Science Laboratory Equipment and authorized distributors of select international brands.

23. What are your quality control processes?

All products undergo strict QC and adhere to ISO 9001 manufacturing for accuracy and longevity.

24. Do you supply safety equipment for laboratories?

Yes. We provide lab coats, goggles, gloves, and safety kits in addition to Chemical Lab Equipment for safe instruction.

25. Are private training institutes and coaching centers eligible to purchase from you?

Yes. We serve Scientific Lab Equipment and Educational Tools not only to schools but also to private institutes, coaching centers, and training academies.

26. What is your standard delivery time in India?

Delivery typically takes 5–10 working days in India, depending on order size and destination.

27. Are customized brands supported for institutional buyers?

Yes. School logos or institute names can be custom printed on select Educational Lab Equipment and Science Kits.

28. Are after-sales service and repair services offered?

Yes. Our repair team handles repairs, spare parts, and service for Analytical and Scientific Lab Equipment.

29. Can you assist schools in installing a full science laboratory?

Yes. We provide turnkey solutions for school laboratories—covering equipment, furniture, installation, and training support.

30. Do you deliver delicate instruments such as microscopes overseas?

Yes. We are experienced in packaging and shipping delicate microscopes, glassware, and Chemical Lab Equipment for safe overseas delivery.

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